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FirstService Residential is seeking a General Manager to join our team and lead the operations of a large-scale, luxury community in the Sussex County, NJ Area.

Job Overview:  

As the General Manager of Highland Lakes Country Club and Community Association you’ll be responsible for managing and administering the day-to-day operations of the community association including all financial management, property management, governance and staff management.  

Location: 
Highland Lakes, NJ 

Your Responsibilities:  

• Provide input and assist the Board with the preparation of the Association’s annual budget 
• Be responsible for the daily implementation of the annual budget, perform general financial management and recordkeeping 
• Assist Association and In House counsel on collection matters and monitor maintenance fee accounts 
• Monitor and report monthly financials 
• Prepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.) 
• Manage bid process, review bid spec proposals and comparison spreadsheets and make board recommendations as appropriate. 
• Negotiate Association contracts for routine services, subject to the Board’s approval, and Association counsel as needed. 
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices 
• Prepare Board meeting agenda, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of meeting 
• Coordinate activities of association professionals including attorneys, auditing firms and engineering firms 
• Establish and maintain annual calendar indicating all association activity, deadlines, election, meetings, projects, etc. 
• Team building to unite staff and create a cohesive working environment. 
• Manage performance and discuss concerns regularly of all direct reports and team members. 
• Enforce the use of policies, tools and programs by staff in the day-to-day management and operations and ensure proper adherence throughout the business unit. 
• Support the roll out and implementation of company & business unit initiatives and strategi

Requirements:  

• 5+ Years Association Management experience. Large scale experience with staff management preferred
• CMCA, AMS or PCAM Designation highly preferred

Qualified candidates please contact Colette Montanaro at Colette.Montanaro@FSResidential.com

Position Title: Grounds Manager – 6120

Basic Functions: Manages and directs all aspects of the maintenance and upkeep of all turf areas in the Village, as well as the upkeep and maintenance of roads, sidewalks, curbs, golf courses and ornamental shrubs and trees.

Reports To: Manager of Resident Services

Supervises: Crew Chiefs and Grounds/Golf Course Personnel Irrigation, Mechanics and Mason Crews

Other Relationships:
Continuing relationships with residents, association personnel, association club officials, union representatives, Manchester Police Dept., MUA, vendors, contractors, Board of Trustees, Community Manager.

Position Description

Summary
The incumbent provides high-level support to the Manger of Resident Services by evaluating, recommending, and implementing innovative methods to enhance the overall effectiveness and efficiency of departmental operations. Responsibilities include oversight of daily activities, enforcement of established policies and procedures, supervision and development of personnel, budget preparation and monitoring, and the coordination and inspection of maintenance operations throughout the community.
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Essential Duties and Responsibilities
Operational Oversight and Improvement

• Evaluates departmental operations and recommends new or enhanced methods, practices, and technologies to improve organizational efficiency.
• Maintains continuous oversight of all departmental activities to ensure compliance with established policies, procedures, and operational standards.
• Recommends new or revised policies to maintain or improve service quality and operational performance.
• Participates in the evaluation, modification, and improvement of internal controls and operational procedures.
  Personnel Management and Development
• Provides leadership, guidance, and direction in the development and administration of employee training and professional development programs.
• Reviews and authorizes departmental payroll prior to submission to the Accounting Department.
• Ensures that all departmental personnel adhere to attire and safety requirements in accordance with the Union Contract, LVW regulations, and OSHA standards.
• Advises the Manager of Resident Services and Community Manager in writing of all changes in employee status, including new hires, completion of probationary periods, and terminations.
• Provides supervisory coverage during the absence of other managers.
• Participates in a rotating 24-hour on-call schedule, requiring after-hours communication with security personnel, management staff, Trustees, and employees.
  Budgeting and Reporting
• Prepares and oversees the departmental budget and conducts monthly budget-to-actual reviews with the Accounting Administrator.
• Meets with the Community Manager, Manager of Resident Services and Accounting Administrator to review financial statements and discuss variances.
• Prepares and submits periodic operational performance reports to the Board of Trustees.
• Prepares and submits quarterly water usage reports to the State of New Jersey to ensure compliance with the water allocation permit.
• Develops bid specifications for major equipment and services and inspects contractor performance for compliance with contractual requirements.
  Field Operations and Maintenance Oversight
• Conducts field inspections to monitor the performance, productivity, and quality of work performed by maintenance crews; convenes problem-solving meetings as needed.
• Meets with residents to address and resolve concerns related to service requests and work quality.
• Conducts regular inspections of roads, sidewalks, curbs, golf courses, and ornamental landscaping; coordinates necessary repairs, replacements, and maintenance activities.
• Organizes and directs snow removal operations, including the assignment of personnel and equipment.
• Maintains a control log of issued tools and equipment and oversees the distribution of equipment required for daily operations.
• Ensures compliance with established planting guidelines within the community.
• Coordinates and supervises all grounds, maintenance, and special projects.
  Weekly Reporting Requirements
  Prepares and submits a weekly report to the Manager of Resident Services and/or Community Manager detailing:
• Ensures that all equipment assigned to the department is maintained in safe operating condition.
• Confirms that employees receive adequate training in safe work practices and comply with all safety regulations.
• Ensures adherence to all applicable state and local laws, rules, and regulations governing Association operations.
  Technology Skills
• Maintains full proficiency in all Association software systems and Microsoft Office applications.
  Other Responsibilities
• Performs other related duties as assigned.

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Preferred Licenses and Experience

• Pesticide Applicator License
• Tree removal and trimming experience
• Lawn maintenance experience
• Supervisory or managerial experience
• Relevant technical certifications

To Apply Please Contact: 

Victor Demeski vdemeski@lvwservice.com or Jaqueline Ascione, CMCA jascione@lvwa.net

Join their team! – Denali Property Management, Inc. has opportunities for various positions! 

Denali is growing and hiring for the following positions:

• Property Manager
• Assistant Property Manager
• Administrative Assistant
• Accounting/Bookkeeping

Qualified and interested candidates should send their resumes to jobs@denalipm.com

888-315-7773